After your app has been published, it is important to make sure that the content remains up-to-date. Of course, an app is much easier to update than a traditional guest directory, so this will not take too much of your staff’s time. There are also functionalities you can use to engage with your guests.
Keeping the information up-to-date
Over time, many things can change in your accommodation. It can be the appliances, the check-in process, the phone number… Much like your website or your guest directory, the information needs to be up-to-date. Criton is built in a way that lets you update the content instantly. As soon as you make a change from your admin panel, your app will automatically be updated. There is no need to republish or wait. It is all very quick, so make sure to update that information as soon as you can.
If you have recommendations in your app, such as places to see or restaurants, you will want to take some time every now and then to make sure that content is up-to-date too. Some restaurants close down. Sometimes the quality just drops and you might not want to recommend them anymore.
If you live in a busy area, you might want to update your recommendations with the biggest events as well, such as festivals for example.
Using push notifications (only in Android and iOS apps)
Push notifications are a great way to engage with your guests. It basically send a custom message that can contain text, an image and a link. It can be great to use as reminders or to promote events and special offers.