We want to save you and your hospitality business time. We enable you to create an app, bespoke to your property, to act as your digital concierge. Because you can’t be everywhere at once and it’s much cheaper than employing a call centre, or replying to endless messages.
Follow these 3 simple Steps:
Design and customise your app with Criton
Add the information you want it to include
Publish to the Apple and Google Play Stores
Then, all you have to do is point your guests in the direction of the App Store or Google Play when they make their booking.From there they can download your app and have access to all the information they might require. Its up to you how much information you include, but do try to remember how unusual guest enquiries have been in the past. If you don’t get it right straight away, you can update or customise your app at any time.
Sign up for your trial today:
Features available for your app
Instructional Video Guides
Instruction manuals are a thing of the past, and often people would sooner look up Youtube when they come across a difficulty that requires instructions or guidance.
With the power and ease of video guides, you can instruct your guests on absolutely anything you want (but probably best that it relates to your property!). Simply record the video on your phone or camera, and upload it to your app.
Recommend Places of Interest
Guide your guests to the best sites, activities and eateries through the power of your app.
Where available, you can plot Apple iBeacons, allowing your guests to easily find the places that interest them.
Giving your clients all the information about nearby places of interest means that you don’t have to make assumptions about what they’ll be interested in; like whether they would prefer a McDonald’s to a Michelin star!
Mobile Booking: Commission-free
While your app is incredibly useful to your guests during their stay, it also represents your property for prospective clients - they can download it and check out everything you have to offer.
Make booking your property as easy as falling off a log, and you give anyone researching holiday homes little reason not to just book right away, from within your own Criton app.
TripAdvisor Review Integration
Encourage your guests to leave you a TripAdvisor review by putting your profile at the heart of your app.
It’s much more personal than an anonymous follow up email, and will guarantee you more reviews than ever before. We can even help you track them down if they give you a bad review.
(OK — that second part isn’t true).
Sometimes, you’ll be adding information to your app - like the code for a keysafe - that you’d rather ensure stays between you and your guests.
With Padlock, you can make any (or all) aspects of your app require approval to see - a guest just requests access through the app, or you pre-emptively grant it - so they can get to the private information but it’s kept secret from anyone who hasn’t booked with you.
You want your guests to feel safe. Staying somewhere unfamiliar can be daunting, and leave them feeling potentially isolated or uncomfortable.
By putting nearby emergency services on your app you can reassure them of local contacts and how to reach them - in case of robbery, injury, fire or demonic posession!
Property Wifi Information
When your guests are away from home, they’ll want to be able to stay in touch with family, and continue to have immediate access to literally millions of cat videos.
Put your Wifi name and password in your app, so that your guests can easily find it - all they have to do is copy and paste the password to get connected.
You can also let them know about all the nearby public Wifi hotspots, so that they can stay connected even when out and about.
And many more...
Contact Details - allow guests to reach you easily
Find Us - Video upload facility for hard to find locations
Mobile booking - Take bookings inside the app
Facebook - Guests can use Facebook from inside the app
Gallery - Images of your property
Early Check-in Request - Contact form for requests
Late Check-out Request - Contact form for requests
Takeaway Listings - Nearby food take-out recommendations
Feedback facility - Support your guests’ issues directly
Weather - Local weather reports
Tips Calculator - Help guests with local customs
Custom Page – to design whatever you like!
Form – allows you to set up your own questionnaire
Padlock – the ability to lock any of the content for your verified guests