Build your Own Guest App

Managing your guest information needn’t topple your to-do list. Criton’s content management system is uniquely designed to make communicating with your guests as easy as a, b, c. You’ll have the tools you need to keep your guest interactions consistent, up-to-date and on-brand. Simple.

Guest information, your way

Whether you operate an independent hotel, serviced apartments, a hotel chain or a hostel, there is one element that is essential for you: providing your guests a great experience. A guest app will help you do that and support your staff.

Criton Guest Experience


With a dynamic, user-friendly content platform you can make updates in a jiffy, so your guests have all the information at their fingertips, when and where they need it.

SAVE TIME & money

With our app builder, you have complete control over your content, meaning you can easily update your information anytime at no extra cost.


We understand your challenges and the

complexity of your business. That’s why we’ve designed a technology solution that’s all about you.

Progressive Web App Symbol

Progressive web app

Apple App Store Symbol

iOS app

Google Play Store Symbol

Android app

Success Stories

Scotsman Hotel Guest App Case Study Criton
Knight Residence Criton App
Staying Cool Criton Case Study

“Although we are a traditional hotel here at The Scotsman Hotel we have many modern twists. Our downloadable in room mobile app allows our guests to make the most of their stay with us and plan their time in Edinburgh.” – Laura, Director of Hotel Rooms Revenue

“We see Criton as a valuable way to tap into our guests’ mindset and build their connection with us – before they arrive, to help them settle into the apartment and as they explore the city.” – Colin Stone, General Manager

“The app has allowed us to do away with the written apartment guide as well as enabling us to provide guests with 100% up-to-date information.” – Tracey Stephenson, Managing Director and Co-Founder

Key Features & Integrations

Our app builder provides pre-built features and functionalities especially designed for hospitality accommodations, no matter what their size is.

In-app messaging

Let your guests chat to you anytime with Loop Messenger™. Use messaging to personalise their stay. Make it easy for guests to pre-book services with Loop OnDemand™.

Push notifications

Send unlimited notices to your guests giving them relevant and up-to-date information about your services. Upsell last minutes slots and cancellations.

Local information

Share your vast knowledge with your guests to ensure they make the most of their time and have an authentic stay.

Mobile Booking

Direct link to your mobile booking site means guests can book from the app with no commission.

Feedback and reviews

Studies show that 53% will talk about bad customer experience. Use in-app feedback forms to nip concerns in the bud before they get to TripAdvisor.

How-to guides

Reduce how-to calls to reception. Video guides helps guests operate your appliances easily.

Why us?

Criton’s CEO Julie Grieve ran a luxury serviced apartment business in Scotland prior to founding the company, which led her to look for an innovative way to help her guests have the information they needed at their fingertips.

We built Criton exclusively for the hospitality industry. We are constantly improving the app builder and adding new functionalities and integrations. We know how important guest experience is.

We believe that technology can transform the guest experiences of the future. And we’d like yours to lead the way.

Request a demo

We will use this information to answer your questions, set up a demo with you and send you information about Criton. We will take the greatest of care with your data and will never sell it to a 3rd party for marketing purposes. See terms & conditions.