Press

CRITON APPS APPOINTS SUSAN RUSSELL AS HEAD OF MARKETING

Wednesday 10 January 2018

Criton Apps has stepped up its expansion plans with the appointment of the former Marketing Manager of Festivals Edinburgh to spearhead its international sales drive.

Having secured a £5m investment boost, the traveltech company launched by CEO Julie Grieve in December 2016, has brought in Susan Russell, who joins the company this month (January 2018).

Susan, who has been integral to the award-winning promotion of Edinburgh as the Festival City globally for the past nine years, will be responsible for ensuring Criton achieves the traction it needs within the tourism and hospitality market to become an major player. Her vast industry experience also includes Women in Tourism, where she is both Founder and Chairperson, and VisitScotland.

Susan takes the title of Head of Marketing and starts alongside two new business development managers, Karina Ogunyemi and Sadiah Mir. Karina, who joins from Travel Tech Europe, will head up Criton’s London sales office at the Tech Lab, while Sadiah will continue to build on Criton’s sales in Scotland from its HQ at Codebase, Edinburgh.

Criton Apps, is the UK’s first self-build app service for the hospitality industry and uses a simple drag and drop functionality for operators to create their own bespoke, branded mobile app. It offers the means to create a digital guest book, alongside online booking and check-in services, in-app messaging and location based notifications. Easy to use and update, it puts the operators in control of the content.

The new appointments mean that Criton now employs 14 and expects to increase staff levels to 20 by the end of February.

Julie Grieve, founder and CEO of Criton Apps, said:

“This is a very exciting time for the business and we are building a strong team with extensive industry experience to meet our global ambitions.

“I am delighted that Susan is joining us. I’ve witnessed her drive and insight through promoting Edinburgh’s Festivals and I am excited to be working with her. Criton will grow through her knowledge of digital development, global media relations and partnership working.

“Susan will be supported by a growing marketing team and will work closely with our two new business development managers in Karina and Sadiah.”

Susan added:

“Criton is at the forefront of guest-centric traveltech and this is a tremendous time to join the company. The potential is huge and our job is to reach out to the hospitality industry to show them how important our digital concierge technology will be for their business.”

Criton Apps wins prestigious ‘HOSPACE2017 Best Entrepreneur’ competition for suppliers to the hospitality industry

Friday 8 December 2017

The prestigious annual ‘HOSPACE2017 Best Entrepreneur’ competition for suppliers to the hospitality industry has been won by Julie Grieve, Founder and Chief Executive of Criton Apps.

Julie’s presentation on her company’s self-build guest app service to hotels and serviced apartments won the most delegate votes at the recent annual HOSPACE2017 Conference and Exhibition of HOSPA – the UK’s leading educational organization for those involved in hospitality finance, revenue management, marketing and IT.

Criton Apps announces new tech partnership with Benbria’s Loop platform

Wednesday 29 November 2017

ASAP Business Partner Criton Apps, the first DIY app builder for the hospitality sector in the UK, has signed a reseller agreement with mobile messaging and engagement solutions provider Benbria® allowing new applications to be embedded into the Criton Apps guest experience.

It follows a similar arrangement with Bubbl, the location-based push notification technology that aids hotels to promote offers and promotions to guests depending on their location. The two signings offer Criton’s client base of hotels, serviced apartments and other holiday destinations additional functionality to create affordable branded apps to allow direct communication with guests and localised product offerings.

Criton Apps lands £5m investment to add staff and expand internationally

Thursday 26 October 2017

Scottish traveltech start-up Criton Apps has secured a £5m investment that is expected to lead to a five-fold increase in staff numbers as it prepares to expand overseas.

The company has landed the money from a single private investor who wishes to remain anonymous. It follows a number of high-profile customer wins with clients such as the Auchrannie Resort and Crieff Hydro.

Julie Grieve: Let’s build more travel tech in Scotland

Monday 14 August 2017

Scotland has proven itself to be a technology powerhouse. As a nation we have created two tech unicorns in Skyscanner and FanDuel, our expertise is on show at the Turing Festival, and CodeBase, the tech incubator, has provided a successful model for the nurture of talent and development of new ideas.

Founder Interview: Julie Grieve, CEO and Founder of Information Apps

Monday 3 July 2017

It’s been my ambition for as long as I can remember to have my own business (I blame my parents who have been mostly self employed!), I had lots of ideas but none that I thought had the potential to be a sustainable business. Having worked as MD for Abbey Business Centres and more recently as CEO for Lateral City, I felt ready to start up my own business.

The Knight Residence launches Criton Mandarin app

Sunday 18 June 2017

Colin Stone, commercial director of Mansley Serviced Apartments, which owns and operates The Knight Residence, has responded to the Edinburgh Tourism Action Group’s (ETAG) China Ready campaign to maximise the opportunities presented by the growing numbers of Chinese visitors to the city. In partnership with Edinburgh-based travel tech company Information Apps, Stone has created a Mandarin version of the digital guest information book available for his 30 city-centre serviced apartments.

The time to innovate is now | Scottish Enterprise

Monday 10 April 2017

By applying innovative practices to your organisation, you can gain the competitive edge. Julie Grieve, from Information Apps, discusses her company’s journey. Watch the video below.

‘Mobile concierge’ app keeps growing

Tuesday 21 March 2017

A TRAVEL tech start-up has marked its first three months with a boost for its “mobile concierge” app that allows holiday accommodation hosts to create their own app for guests.

Tech start-up encourages travel trade to embrace digital to enhance customer service as Scottish Tourism Week begins

Wednesday 15 March 2017

A TRAVEL tech start-up has marked its first three months with a boost for its “mobile concierge” app that allows holiday accommodation hosts to create their own app for guests.

Digitising Scotland’s Travel Industry

Friday 27 January 2017

ScotHot finalist, Julie Grieve CEO and founder of Information Apps, says that the dominance of online travel agents (OTA) is a lesson for the tourism sector, which must now focus on using technology for the best customer experience.

Scotland’s travel industry receives welcome boost.

Wednesday 25 January 2017

With help by a grant from Scottish Enterprise, Julie Grieve has launched Criton, the UK’s first self-build app service for the hospitality and travel industry. Inspired by Julie’s own experience of writing guest information books and the constant updating needed to ensure the guests’ experience was the best it could be, she designed and launched a ‘digital concierge’.

Criton Introduces First Self-Build Digital Concierge for Travel Sector

Friday 16 December 2016

Travel tech start-up, Criton, is launching a digital concierge for the UK’s thousands of property owners and small businesses offering holiday accommodation to transfer the guest information book into a branded app.

Digital concierge for hospitality sector

Thursday 24 November 2016

Travel technology entrepreneur Julie Grieve is launching a digital concierge for Scotland’s hospitality and holiday industry. Criton goes live at a tourism conference in Edinburgh today and is the UK’s first self-build app service for the sector.

‘Digital concierge’ app targets holiday properties

Thursday 24 November 2016

A “digital concierge” is launching in Edinburgh today, targeted at property owners and small businesses offering holiday accommodation to “close the information gap” for guests.

New Scot tech start-up, Criton, introduces first self-build digital concierge for travel sector

Thursday 24 November 2016

Edinburgh-based business women, Julie Grieve, is launching a digital concierge for Scotland’s many thousands of property owners and small businesses offering holiday accommodation.